Our quality pledge
Made in Germany
Germany is known worldwide as a location for innovation and production. The advantages range from a highly developed infrastructure and qualified specialists to strict quality standards and close links between research and industry. The country's innovative strength is particularly evident in the field of materials technology, such as steel fibres made in Germany.
German-made steel fibres stand for precision, durability and the highest quality. Thanks to state-of-the-art production technologies and sustainable processes, they meet the highest demands in various areas. “Made in Germany” is not just a seal of quality here, but a promise of reliability, efficiency and technological excellence.
Know why
we rely on Germany.
State-of-the-art
Our new production building was completed in 2024 and includes a state-of-the-art machine park. Spacious production and storage areas are being created on a total site area of 26,000 m². We are also creating new jobs in the region. The PV area enables us to cover around 20% of our total energy requirements sustainably.
Quality management
according to DIN EN ISO 9001

Periodic external monitoring
Quality and safety are one of our top priorities. Through comprehensive external monitoring, we ensure that our products and processes meet the highest standards.
- Our quality management system is based on the international ISO 9001:2015 standard to ensure continuous improvement and maximum customer satisfaction
- We are regularly certified by independent inspectors from TÜV Nord
- We submit to the official test procedures of renowned test centers such as MPA Braunschweig or SECO
- We are always available to our customers for individual audits and enable a transparent review of our processes and products.

In-house production controls
Through detailed incoming goods inspections, continuous production monitoring, precise laboratory tests and strict testing procedures, we guarantee quality assurance at the highest level.
With detailed factory test certificates, we create maximum transparency, guarantee the highest safety standards and ensure that your products always meet the highest requirements.
Thanks to our in-house and modern technology center, this is done directly and under the supervision of well-trained colleagues.

Certificates & approvals
We provide you with important proof of quality standards, safety guidelines and legal requirements. Download the certificates and approvals quickly and conveniently.

Complaints management
With a rate of less than 0.5% complaints per year, we are well below the market average. However, if something does go wrong, we process your complaints quickly and reliably in accordance with ISO 10002:2018 with the help of an 8D report and ongoing communication.

Trainings
Our training courses, further training and safety instructions are an integral part of our operational development. Through regular seminars, we ensure that our employees are always qualified, informed and able to work safely.
“Quality is when the customers come back and not the products.”
Jochen Gerding
Head of Quality Management
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Your personal line
to KrampeHarex
Tim Lendzian
Head of QM lab